Abstract
Introduction: The technological development and widespread access to Internet have led libraries to face new challenges in the treatment, retrieval and access to scientific information. Libraries' reference services have focused on bringing information to users regardless of the space and time that separates them.
The objective of this work is to analyze the technical development of the virtual service of user attention and reference, Ask us, which users can access from a single virtual point, available 24 hours a day, 365 Days a year.
Keywords
Information services; Virtual reference services ; Virtual Library
Bibliographic citation
Tomé-Barrera MJ, Zambrano-Moreno A, Roque-Castella P. Innovem amb Pregunteu-nos: nou servei virtual d’atenció a l’usuari sense límits d’espai i temps. Pòster presentat a: II Jornades de Biblioteques i Salut de Catalunya; 2017 Juny 8-9; Barcelona.
Audience
Professionals
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