Evaluación de la seguridad, eficacia/efectividad y eficiencia de la teleconsulta en atención primaria, y de los aspectos organizativos, éticos, sociales y legales ligados a su uso
Abstract
Primary healthcare is currently facing a restriction of available resources, especially
in terms of finances and workforce. In addition, the SARS-CoV-2 coronavirus pandemic (COVID-19) has highlighted more than ever the importance of being able to care for patients remotely. Teleconsultation (understood as remote communication between health professional and patient, either synchronously via video call, telephone
call or instant messaging, or asynchronously via email on secure platforms, eConsultation or similar) is seen as a possible tool that could help save financial resources and time availability for all the actors involved in the value chain, maintaining or improving the quality of care (health outcomes) and the user experience, and guaranteeing
the future viability of primary care services.
Keywords
Primary care; Teleconsultation; Evaluation
Bibliographic citation
Moltó Puigmartí C, Segur Ferrer J, Berdún Peñato J, Piera Jiménez J, Estrada Sabadell MD, Vivanco Hidalgo RM. Evaluación de la seguridad, eficacia/efectividad y eficiencia de la teleconsulta en atención primaria, y de los aspectos organizativos, éticos, sociales y legales ligados a su uso. Barcelona: Agència de Qualitat i Avaluació Sanitàries de Catalunya; 2022. (Informes de evaluación de tecnologías sanitarias).
Audience
Professionals
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