The quality and safety of healthcare are key elements of the Health System that must be guaranteed and maximised, as established in the Pla de salut de Catalunya 2016-2020 (Catalan Health Plan of Catalonia 2016-2020. In this sense, one of the strategies of the Departament de Salut (the Ministry of Health) is the promotion of the best practices in regards to the quality and safety of healthcare by means of several initiatives, such as Projecte Marca Q de qualitat hospitalària (Q-Mark in hospital care quality project), which aims to create a tool that is able to assess the quality of healthcare —in a broad sense— and that is also useful to comparatively evaluate the quality levels reached by acute care hospitals belonging to the Integrated Public Use Healthcare System of Catalonia (SISCAT). The purpose of this tool will be to identify those aspects of the process and the healthcare results that are excellent, but also the ones that could be progressively improved or corrected. The incorporation of the opinion given by healthcare professionals and citizens in regards to those healthcare quality aspects and indicators that are more relevant for evaluation is a basic condition for the development of this tool. In other words, it is expected that this new tool will bring added value to the evaluation and continuous improvement of healthcare quality. The main objective of this methodological exercise has been the development of a methodology to elaborate a combined or synthetic indicator of several healthcare quality indicators that enables the objectification and valuation of the acute hospital care in Catalonia.
Acute hospitals; Quality and safety of healthcare; Evaluation; Q-Mark in hospital care quality
Robles N, Muñoz L, Espallargues M, Mercader M, Oliva G, Davins J, et al. Avaluació comparativa de la qualitat hospitalària a Catalunya: marca Q; exercici metodològic. Barcelona: Agència de Qualitat i Avaluació Sanitàries de Catalunya; 2020.
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